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Free advice, guidance and support for parents from third countries on all questions and problems relating to daycare, school or after-school care

You are here: Counselling


1. Advice in person & by telephone

We are happy to provide you with counselling by telephone or in person at our offices in Dessau, Halle and Magdeburg.

You can reach us by telephone at the following times:

Monday, Wednesday, Thursday:

9 a.m. to 3 p.m.


9 a.m. to 6 p.m.


9 a.m. to 12 p.m.

2. Online via Zoom

You can videocall us at Zoom.

Starting 3rd of February 2021:

In future, there will be an open, multilingual (Arabic, English, Russian and Turkish) online consultation hour for immigrant parents every Wednesday from 3 p.m. to 4 p.m., during which the advisors of the NEMSA + project will be available as contact persons.

Here are the dial-in dates for the event:


Meeting-ID: 940 5933 7832
Kenncode: 550647

3. Online counselling

Our multilingual advisors can also be contacted regularly online via our secure app. (Monday to Thursday 9 am to 2 pm / Friday 9 am to 12 pm). Our advisors speak Arabic, German, English, French, Kurdish and Russian.

Our online counselling service is primarily aimed at families who are unable to visit our offices in person.

The NEMSA app is available to download free of charge from Google Play or the Apple App Store.

© iNEMSA - Network of parents with a history of migration in Saxony-Anhalt


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